Take the theory of ITIL and put it into practice in the real world with an ITIL Practitioner online course
Available Nationwide
At a Glance

A great course for guiding professionals on adopting and adapting ITIL to support business objectives

This is the deal

  • An ITIL Practitioner online course (Information Technology Infrastructure Library)
  • PDF certificate included

This course will not only help practitioners to speak the language of ITIL, but to translate it and use it in practice.

Learning outcomes

  • Grasp the basics of design, implementation, operation, and maintenance of IT services.
  • Learn the principles and themes of ITIL, Organizational Change Management (OCM), Effective Communication.
  • Learn to integrate Continual Service Improvement (CSI) with ITIL and Beyond.
  • Practical knowledge needed to fast track your career.
Merchant Details
Nitty Gritty
  • Expires: 31 March 2021
  • Deal is valid for one course
  • Available until time indicated or until sold out
  • Courses are accredited by The CPD Accreditation Group
  • 1 deal per customer
  • Unlimited deals as gifts, 1 deal per gift recipient
  • To redeem your voucher please click here
  • EFT payments: please note that you have 24 hours after placing your order to make payment
  • Cancellation policy: No refunds available on this deal once you have redeemed your redemption code
  • Daddy’s Deals refund policy: please note that refund requests sent after 15 April will not be accepted or processed. It is the responsibility of the purchaser to make a booking prior to the expiry date.
The Details

The ITIL Practitioner course was developed with the aim to help organisations and individuals improve upon the structure of business initiatives. The course also provides practical guidance on adopting and adapting framework to support the organisation or business. The ITIL Practitioner follows the following principles:

  • Focus on value
  • Design for Experience
  • Start where you are
  • Work holistically
  • Progress iteratively
  • Observe directly
  • Be transparent
  • Collaborate
  • Keep it simple

Course breakdown

  • ITSM and Continual Improvement
  • Principles and Themes
  • Organisational Change Management (OCM)
  • Effective Communication to enable CSI
  • Use Metrics and Measurement
  • CSI Approach
  • Integrating CSI with ITIL & Beyond
  • Workbooks

For more information please visit the website or like their Facebook page

Author: NM

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R109 YOU PAY:
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R4,221 (97%) YOU SAVE:
R179 YOU PAY:
R4,330 VALUE:
R4,151 (96%) YOU SAVE:
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Why the price difference?

The deal price is our standard discounted price; Club Daddy members are entitled to even bigger discounts.