Description
Customer care is so simple with this online course from Learn Drive!
This is the deal:
- A customer care online course
Learn the importance of good customer care service and develop skills on how to handle customers from this course.
Course Description
This course is an excellent learning opportunity for those who are passionate about the topic and who are interested in a successful career within the relevant industry. Professionals currently working in this field who wish to brush up on their knowledge and advance their careers may also enroll in this program.
In the Customer Care Course, you will find a number of engaging, in-depth modules that will provide you with comprehensive theoretical knowledge that will enable you to succeed in your career. As proof of your completion, you will receive a free e-certificate from Learn Drive.
You will learn how to…
- Know the importance of good customer care service
- Develop skills on how to handle customers.
- Learn how to greet customers professionally
- Get training on managing customers
- Learn to build customer rapport
This course consists of six modules:
- Module 1: Introduction to Customer Care
- Module 2: Providing Great Customer Care Service
- Module 3: Service Model & Defusing Techniques
- Module 4: Customer Management
- Module 5: Building Customer Rapport
- Module 6: Greeting Customers Professionally
Read more about the course modules and what you can expect to learn on the Learn Drive website.
See more online courses by Learn Drive currently running on Daddy’s Deals.
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