FAQ

How it works

What are we all about?

We go live with the very hottest deals from hand-picked merchants on something cool to see, do or buy in Gauteng, Cape Town, Durban, Garden Route and the Eastern Cape as well as online offers and international travel packages. We feature these deals on our website and we spread the word via social media, emails and our other marketing channels. You have to be quick – deals sell out quickly.

 

How do we get these unbelievable deals?

We source and negotiate awesome offers with local and international businesses, ensuring that you, our customer, always has access to the best deals.

 

How do I sign up?

First step is registering on our site. Sign up via our home page – it’s quick, easy and free! Avoid FOMO – sign up to our deal mailers and be the first in-the-know.

 

I want to buy a deal, how do I do it?

Simple – just click ‘Add to cart, register quickly if you haven’t yet and you’ll be taken through to checkout. You may pay with all major credit and debit cards, as well as Instant EFT, Mobicred and Snapscan, thanks to our partners at iVeri and Payfast.

On confirmation of payment your unique QR redemption code will be emailed to your registered address. This code will allow you to make a booking with the relevant establishment.

 

I bought a deal — now what?

Once you’ve completed checkout, you will receive your redemption code via your registered email address. This email will include booking information and will also allow you to view your redemption code online.

How long do I have to use my deal?

Most vouchers are valid for a 3 month period – always check the expiry date on the deal information and make a note of it.

 

Is the Daddy’s Deals website safe to use?

Absolutely. Daddy’s Deals works with well known, safe and secure payment platforms to handle your transactions, so you can shop online with complete peace of mind.

 

I’ve deleted the email. Oops.

No worries, all your orders and redemption codes will be listed under ‘My Account’ which you can find either in the top right corner, or in the footer of the website (remember you have to be logged in to view this).

 

Can I buy a deal as a gift?

Of course, our deals make awesome gifts. Please note however, that offers cannot be exchanged for cash.

 

Vouchers and refunds

 

I can’t log into my account.

If you can’t get in, make sure you’ve got the right username/password combo. Otherwise, it could be that you’re signed up for our newsletters but that you haven’t registered on our site yet. Simply click on the Sign In or Sign up buttons in the top right hand corner.

 

I can’t remember my password…

Click Forgot password on the Sign In page, enter your email address and we’ll send you a link to reset your password. Note: there might be a bit of a delay before you get it so please be patient with us. Always remember to check your spam / junk folder too.